Client Portal
File a Claim

Tenants File a Claim

File a Claim Form for Tenants

To file a claim, please complete the form below or call (800) 792-0345 to speak with a licensed agent who will be happy to assist you.

If you have a claim, make sure you:

  1. Notify the manager at your self-storage facility.
  2. Report any burglary to the police and keep a copy of the police report.
  3. Take photos of the damage, create a file for your records, and provide a copy to the facility manager.
  4. Notify SBOA Tenant Insurance about your loss as soon as possible.

Insured's Information

Facility Information

Loss Information

Please choose one:

By clicking Submit, you agree to our Website Terms of Service.

**Please note, once you hit submit, it will take 1 to 2 business days to generate your claim. If you provided an email address, your paperwork will be emailed within 24 hours after the claim has been generated. Otherwise, you will receive it by USPS to the address provided above. If you have any questions, please contact us at 1-800-792-0345. Thank you for choosing SBOATI.

Supporting Documentation


Upload any supporting photos, receipts, reports, or documents related to your claim.

Supported Image File Types: JPG, JPEG, PNG

Supported Document File Types: PDF, DOC, DOCX

Multiple file upload supported

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SBOA Insurance delivers purpose-built insurance solutions, responsive support, and industry expertise tailored exclusively to self-storage facilities and development projects.
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